Terms & Conditions

Swap-Homes           Terms and Conditions

These terms are a legal agreement between us and can only be modified with our consent.  We reserve the right to alter these terms anytime by changing them on this website.

1. Accuracy of Information- Disclaimer & Copyright

By registering a properties details with Swap-Homes and making a payment you are indicating you are its legal owner with the right to sell or have legal power to act on behalf of the owner.

The personal, property details and any photographs provided by you are true and accurate.  You own the copyright and other rights to this and licence its use to Swap-Homes.

We are not able to check the truth and accuracy of information posted to our website.  You should, therefore, independently verify any information before relying upon it because we accept no liability for any loss or damage resulting from inaccurate information. Please let us know if you consider any of the information about potential swaps/exchanges we find for you is misleading. We reserve the right to change or remove any information registered with us if we consider it misleading, unclear, untrue or it can be more attractively presented.

In addition to copyright all the logos on our site are registered trademarks.  They can only be displayed on properties registered with Swap-Homes and by Estate Agents who have registered to use our service and do so regularly.

2. Our Service

Our service merely identifies where two parties could buy homes from each other and notifies them of this. These are potential swaps and we cannot guarantee to find any particularly where the requirements of the new property are very specific.  This is all we undertake to do as we are not Estate Agents.  The number of potential swaps we find is very dependant on the information you give us about the new home you wish to buy.  The narrower the search area and the price range you select the less is the likelihood of finding swaps.  These details can be changed to find more potential swaps by using the edit facility alongside them on the website page where they are displayed.  We are happy to suggest ways of increasing your potential to find swaps if asked.

Once we have received payment a property can remain in our database indefinitely. However we will contact both the seller and Estate Agents by email on a regular basis to ask whether our service should continue.  Failure to respond will result in our service being terminated and the full registration fee will have to be paid to restore our service to the property involved. We endeavour to avoid this and ask that we be kept fully informed of any developments or problems concerning a registered property.

3. Distance Selling Regulations

It is our understanding that the statutory 7 day cooling off/cancellation period does not apply where the performance of that service has already commenced with your agreement.  Please note our service commences as soon as we receive payment because the first search of our database for potential swaps usually starts at this point.  This search is then repeated every time a new registration occurs or the details of an existing registration are changed.  Thousands of searches could take place in 7 days.  We therefore cannot and do not operate a cooling off period and will not make refunds unless searches cease to be performed for a substantial period due to circumstances entirely within our control.

4. Dispute Resolution & English Legal Jurisdiction

We hope to resolve any disputes or complaints about our service amicably but in the event of failure to do so English law shall apply irrespective of where you are based.  English courts will have exclusive jurisdiction to settle any dispute and proceedings will only take place in England.